Archive for the ‘Marketing’ Category
The 12 Best Tips for Dealing with Unhappy Customers
Last Updated on Friday, 11 December 2009 04:27 Written by admin Friday, 27 November 2009 04:40
Responding to angry, disgruntled and frustrated customers can be very stressful, especially over the phone. However, I strongly believe that this is precisely the time when businesses have a golden opportunity to shine. Read more: The 12 Best Tips for Dealing with Unhappy Customers
Tags: Marketing Tips | Posted under Marketing | No Comments
The Thirteen Most Important Character Traits for Success
Last Updated on Friday, 11 December 2009 04:32 Written by admin Friday, 27 November 2009 04:26
“Losers make promises they often break. Winners make commitments they always keep. ” Denis Waitley
After years of working with small business owners and managers, my partner and husband, David A. Scarborough, and I have developed our own list of personality traits that we believe enhance people’s ability to be more successful personally and professionally. Read more: The Thirteen Most Important Character Traits for Success
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People Buy Almost Anything
Last Updated on Friday, 11 December 2009 04:40 Written by admin Friday, 27 November 2009 03:54
Although consumers make their buying decisions based on multiple factors, most experts agree that at the most basic level people buy to either avoid pain or gain pleasure. Read more: People Buy Almost Anything
Tags: Customers, Marketing Tips | Posted under Marketing | No Comments